Traveloka and Atourin Introduce the First Interactive Virtual Tour

A digital-based travel service provider or an online travel agent (OTA), Traveloka noted that some consumers are still worried about traveling during the corona pandemic. The startup also launched a virtual tour feature.

Based on the Traveloka survey, the level of consumer confidence in traveling again in the near future is starting to increase. Half of the respondents said they were ready to travel in three months.

Traveloka collaborates with PT Atourin Teknologi Nusantara (Atourin) to introduce the first interactive virtual tour service in Southeast Asia for tourists. This virtual tour service is to support the efforts of the Indonesian Ministry of Tourism and Creative Economy to restore the tourism industry that was hit by the Covid-19 pandemic.

Albert, Co-founder of Traveloka, said that the Xperience Virtual Online tour offers 15 tourist destinations from 7 provinces in Indonesia. Among them, Bali, West Nusa Tenggara, East Nusa Tenggara, Kalimantan, Sulawesi, Maluku, Papua. The 15 tourist destinations will be available on the Traveloka application in stages throughout 2020.

Currently, Traveloka users can enjoy a number of tourist destinations in Bali, followed by Labuan Bajo in November. Each destination available on the Virtual Tour from Online Xperience has a variety of available schedules and travel times, ranging from 1 hour to 1 hour 30 minutes.

Traveloka users will get detailed travel plans (itineraries) to tourist destinations and be guided by the tour guide, starting from departures from the airport, accommodation recommendations, to the desired tourist destinations. For this service, users are charged a ticket price starting from IDR 50,000.

Cooperation with Atourin is Expected to be an Alternative Solution

This Virtual Tour from Online Xperience is expected to be an exclusive alternative solution for Traveloka users to get an exciting, interactive, and inspiring experience in a variety of beautiful homeland tourist destinations from home.

To provide this service, Traveloka is also working with Atourin. Atourin is known as a technology company that provides offline and online services in the tourism sector, including the development of virtual tour content in Indonesia.

The Xperience Online Virtual Tour provides a forum for tour guides to share inspiring and educational information regarding tourist destinations in Indonesia. Through this service, Traveloka users can continue to enjoy trips to Indonesian tourist destinations that offer amazing beauty with their loved ones from anywhere.

During the virtual tour, they can interact directly with the tour guide to get travel information and inspiration from the tourist destinations they want to visit. Benarivo Triadi Putra, CEO of Atourin, said, “The concept of virtual tours is increasingly developing amid the Covid-19 pandemic.”

InDOnesia CARE Campaign

According to Minister of Tourism and Creative Economy Wishnutama, the government is currently prioritizing the enforcement of health protocols in tourist destinations through the InDOnesia CARE campaign.

“Through the use of technology, we hope that creative and innovative content such as Virtual Tours can provide an alternative for people to continue exploring our beautiful archipelago while helping the recovery of the tourism industry which was affected by the pandemic,” Wishnutama said.

He considered that Traveloka and Atourin’s innovation was the first in the Southeast Asia region and needed to get appreciation from all parties. Through the use of technology, Traveloka has made a positive contribution to the tourism sector, including for tour guides, to keep working and be productive in the midst of a pandemic.

“In order to continue to provide opportunities for people to explore Indonesia, we together with Atourin launched a Virtual Tour from Online Xperience in line with the efforts of the Ministry of Tourism and Creative Economy in restoring tourism industry in Indonesia,” said Albert, Thursday (8/10/2020).

In the InDOnesia CARE campaign, the Ministry of Tourism and Creative Economy also collaborated with many parties, including Atourin and the Indonesian Tour Guides Association (HPI) for training for guides related to the concept of virtual tour activities. Thus, tour guides can understand how to guide tours digitally.