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TaniHub Group Partners with FastPOS to Improve Customer Service

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TaniHub Group Partners with FastPOS to Improve Customer Service

The agricultural startup company TaniHub Group officially collaborates with FastPOS, a technology and e-commerce service provider company, to strengthen order delivery services for TaniHub customers.

Both parties signed a memorandum of understanding (memorandum of understanding / MoU) at the TaniHub Group headquarters, Mega Kuningan District, South Jakarta, Friday (10/1/2020).

Ivan Arie Sustiawan, Director of PT Tani Hub Indonesia and CEO of TaniHub Group and Ery Pertinda Saputra as the President Director of PT Siber Ekosystem Optima signed the MoU draft, which will be the umbrella of cooperation between the two parties in various areas.

FastPOS will act as a third party logistics (3PL) that provides optimal and efficient logistics transportation for agricultural, livestock and TaniHub fishery products.

TaniHub Group Partners with FastPOS to Improve Customer Service
TaniHub Group Partners with FastPOS to Improve Customer Service

As an e-commerce platform for agricultural products, TaniHub serves shipping orders for five areas, namely Jabodetabek, Bandung, Yogyakarta, Surabaya-Malang, and Bali.

FastPOS Will Work Directly with A TaniHub Group’s Business Unit, Tani Supply

FastPOS will work directly with TaniSupply, a business unit under the TaniHub Group, which is tasked with managing the supply chain process from harvesting from farmers to customers.

Director of TaniSupply, Vincentius Sariyo said, the collaboration with FastPOS is a step of TaniHub Group in strengthening its services in various lines to become a leading agritech startup and impact the wider community.

“Along with the rapid development of TaniHub Group’s business, we are committed to improving services even better,” he said.

Vincentius Sariyo decided to work with FastPOS because he believed in his capabilities in providing efficient distribution services.

“With the support of FastPOS, we ensure the agricultural products received by our customers are always in good quality and maintained,” Sariyo said.

TaniHub Group Partners with FastPOS to Improve Customer Service
TaniHub Group Partners with FastPOS to Improve Customer Service

FastPOS believes this collaboration as a key point of the embodiment of the spirit of building a nation based on the competencies of each party.

FastPOS, as an entity that builds and develops digital courier services, has been deeply united with the passion of friends at TaniHub in arranging smiles on both the faces of Indonesian farmers and customers.

FastPOS Managing Director Ery Pertinda Saputra said, there is already a strong connection between FastPOS which is 100 percent native to Indonesia and TaniHub which focuses on developing and marketing Indonesian commodities through digital channels. “

The MoU also covers cooperation between the two parties in the field of strengthening the promotion of joint ventures and/or communication strategies, as well as strengthening trade-related trademarks (co-branding) between the two.

The MoU is also an umbrella for cooperation between the two parties in the field of strengthening the promotion of joint ventures and/or communication strategies, as well as strengthening trade-related trademarks (co-branding) between them.

TaniHub Group Partners with FastPOS to Improve Customer Service
TaniHub Group Partners with FastPOS to Improve Customer Service

Tanihub Will Reach All of Indonesia in 2022

In the three years since it was founded in 2016, TaniHub Group as an agritech startup whose mission is to empower local farmers with market access and financial access has experienced very rapid development in various lines. With year-on-year Gross Merchandise Value (GMV) growth reaching more than 200 percent in 2019, TaniHub is more confident to become an e-commerce platform for agricultural products and catalysts.

TaniHub’s efforts to get closer to farmers and the market have also been realized by building regional distribution facilities in five cities, namely Bogor, Bandung, Yogyakarta, Surabaya, and Denpasar.

To support business processes that are increasingly fast and growing, TaniHub is implementing a new Enterprise Resource Planning (ERP) system to integrate business processes related to operations, production, and distribution aspects.

Going forward, this startup hopes to reach all cities in Indonesia in 2022 because of the still huge market potential. Based on data obtained by TaniHub, Indonesia has 5,700 producers in the food processing industry and more than 30,000 modern retail outlets (supermarkets, hypermarkets, etc.).

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