Through supporting the development of scientific, research, and innovation projects, Halodoc hopes to increase access to health services to be more inclusive and better for the whole community. Halodoc’s Chief of Medical, Dr. Irwan Heriyanto MARS, shared his thought about it.
According to him, in developing services, his company always utilizes technology and data, as well as identifies problems faced by the community in terms of health service access. It is also committed to providing a solution through the use of digital technology.
“Starting with the chat-with-doctor feature in the Halodoc application, we have now succeeded in developing various innovations that make it easier for people to enjoy health services without limited space and time. We believe that collaboration with IDI can support the creation of more solutions for the community,” Irwan said.
Today, Halodoc has partnered with more than 1,400 hospitals, over 20,000 licensed doctors, and more than 1,300 pharmacies. Furthermore, Halodoc provides access to more than 7 million active users per month in more than 50 cities in Indonesia. Thus, they are optimistic to give a real contribution.
“With an extensive network of partners and users from Sabang to Merauke, we are optimistic that we can make a real contribution to the progress of research in the health sector. As a result, the quality of public health can be improved,” Irwan said.
Meanwhile, the Secretary of Research and Scientific Publications at IDI Dr. Ahmad Hidayat explained that research in the health sector during the digital era could be a new insight and create a greater impact on the community. Health services are getting faster for the sake of increasing consumer satisfaction.
“Besides, the results of this research are believed to accelerate professional development. Thus, medical education institutions in Indonesia can adopt them to develop curricula that are appropriate to the needs of the community,” Ahmad said. Thus, collaboration can support the advancement of Indonesian health.
“Therefore, we believe collaboration with the digital health service ecosystem like Haladoc can support the advancement of the Indonesian health sector through the use of local data processing. This is all for the needs of people in Indonesian,” said Ahmad.
Meanwhile, Halodoc itself is an online-based health service app which is rapidly growing in the past few years. This service aims to save time in redeeming prescription drugs in hospitals. Halodoc also aims to establish cooperation with 500 hospitals by the end of 2019.
In 2018, Halodoc experienced an increase in growth of up to 25 times from the previous year. “In 2018 our targets have been achieved, it’s even exceeding our expectations. For 2019, the target has not been confirmed yet,” Felicia Kawilarang, Vice President of Marketing Communications for Halodoc, said.
Felicia said that the development of the Halodoc business continues to grow year after year. Felicia also ensured that Halodoc ran fast right now. In the application, three health services have been provided for users. First, people can consult with a doctor via chat, telephone, or video call.
Second, there is dug delivery. This service is in collaboration with 1,300 pharmacies across 30 cities in Indonesia including Jakarta, Surabaya, Bandung, Yogyakarta, Makassar, and Bali. Lastly, there is a laboratory service. In this case, Halodoc partnered with Prodia to provide laboratory facilities by bringing staff to the consumer’s home.